Capturing the essence of BNZ, the following evolution of the Companions Centre in Wellington is a playful but extremely practical house with refined digital integration.
Since early 2016, BNZ has partnered with Unispace to ship greater than 20 initiatives throughout their portfolio in New Zealand, utilizing our distinctive Assume, Create, Make methodology. The most recent challenge on this ever-growing partnership was a possibility to design the newest iteration of the BNZ Companions Centre expertise and ship the following leap in tailor-made customer-centric service.
As a important element to BNZ’s distinctive promoting proposition, the Companions Centre is a collaborative house the place BNZ can work with, help and work together with shoppers. Whereas the earlier business benchmark for shared accomplice areas was fit-for-purpose for its time, international considering in connecting with prospects has moved on.
Within the aftermath of the 2016 Kaikōura earthquake, it was paramount for BNZ to take care of a place as market chief and to showcase the resilience of the financial institution within the face of adversity. Unispace was engaged to ascertain the following evolution of the Companions Centre, as a part of a wider nine-story office challenge for BNZ within the coronary heart of Wellington.
Our technique staff undertook benchmarking analysis to discover greatest at school lounge experiences globally. Insights from industries main the way in which in innovation, together with findings about millennials and the digitisation of banking, propelled us to problem the established order and incorporate a seamless and responsive digital interface to the house.
The result’s a daring, welcoming setting that focuses on expertise in addition to operate. The playful design brings town of Wellington to the Companions Centre, representing town’s vibrant tradition. The house features a devoted coworking lounge, assembly rooms, occasion house, cafe, collaboration zones and focus areas, every representing notable landmarks and avenue names.
Distinctive touchpoints reply to the wants of BNZ shoppers to raise their expertise; from a devoted on-site concierge to immersive expertise options that permit customers to attach at any work setting, with any gadget.
With a members lounge feel and appear, the shift in focus to expertise is obvious. The Companions Centre is an area that evokes collaboration, communication and networking; the bumping of like-minded people to construct companies and networks, the place BNZ companions and their shoppers can work collectively.